Prepare for your Appointment

What to expect

Prepare for your Appointment

Before you go


New patients interested in the specialized multidisciplinary healthcare services of our clinic may receive a referral from their Primary care provider, Chiropractor, Physiotherapist, or other Allied health practitioner (with a prac ID). 

Once your completed referral form is received, it will be promptly triaged, and you will be booked with a HealthPointe Physician for a consultation.

Insurance & Payment

Most assessments and procedures performed by our physicians are fully covered by provincial health insurance.

Patients requiring other recommended procedures or treatments for effective rehabilitation that are not covered by the provincial system will be advised in advance. 

What to Bring

  • Your health card. Please note, you are expected to bring your health card to every appointment
  • A recently updated list of all the medications that you are currently taking from your pharmacy. As well, a list of medications that you have used in the past can be obtained from your pharmacist at your request. This list of medications can be extremely helpful in determining additional treatment options at the time of assessment
  • Your referring physician or medical specialist will normally forward the required documentation and medical history required by our clinic. If you have any additional reports that your doctor may not have, please bring those to your first appointment